Address: Boca Ratón Florida, USA
Paulette Rao is a leadership coach and trainer at major corporations around the world. As founder of True North Resources, her coaching consultancy, Paulette helps leaders enhance their own performance as well the performance of their teams while achieving organizational objectives.
Paulette’s leadership coaching is informed by her 28 years of experience as a senior executive and marketing leader in corporate America. She was a Managing Director for Marsh; the world’s largest risk services firm where she ran the Mercer Northeast employee benefits division and was responsible for its P&L. She was one of only 100 female managing directors at Marsh. In that role, Paulette led and coached hundreds of marketing professionals to establish and develop significant relationships with their clients.
As a Board Certified and Master Certified coach, Paulette works with senior executives, high potentials, and emerging leaders at Fortune 500 and smaller organizations to help them hone the skills they need to improve their performance and develop others in their organization to create positive and profitable change. While she works predominantly with senior male executives, she has gained special notoriety working with female leaders to grow their confidence, mindsets, and skillsets to reach their unique potential as a leader.
Paulette has expertise in an evidence-based coaching approach that helps leaders transform the way they think, communicate, manage, and lead. She brings the benefits of coaching into corporate settings to transform conversational skills, develop and retain talent, and improve performance and leadership. Her coaching model is a solution-focused, self-directed learning model heavily informed by leadership theory, models and principles, systems science, psychology, change principles, learning theory, and contemporary neuroscience.
Paulette works within a wide scope of industries to help incorporate coaching into their business relationships and communication skills to enhance their management capabilities. Her engagements span the globe including in India, Japan, Brazil, Mexico, Israel, Australia, South America, Canada, and the UK. Client companies run the gamut from Fortune 500 to smaller and mid-size entities including Amazon, WHO, Merck & Co., GSK, EDS, AIG, Apollo Management, McKay Shields, Texas State, Memorial Sloan Kettering, Newell Rubbermaid, Allied Worldwide, and Ansell Healthcare to name a few.
Paulette was a trainer for NeuroLeadership Institute, Franklin Covey Southeast Asia and Ken Blanchard Companies, three of the highest profile global coaching firms and is currently part of the coaching faculty at Korn Ferry and GSK. Paulette holds a B.A. in Education and an Advanced Leadership Certificate from the Bell Leadership Institute. She is certified by New York University as an Executive and Organizational Coach and is an Adjunct Professor/ Curriculum Developer in the Graduate and Diploma Coaching Programs, where she received the 2014 NYU Violet Award for Teaching Excellence. She has achieved the designation of Master Certified Coach through the International Coach Federation and serves as the Past President of the New York City ICF Chapter. She is a Founding Fellow of the Harvard Institute of Coaching (IOC). Paulette was also inducted into the YWCA’s New York Academy of Women Achiever’s in 2002 for her transformational leadership after the attacks on NYC in September 11, 2001.
Executive and Leadership Coaching
ICF Coach Mentoring
NYU Adjunct Professor in the Certification in Executive Coaching Programs
International Coach Federation Master Certified Coach (MCC)
NYU Certified Executive and Organizational Coach
International Coach Federation Registered Mentor Coach
Board Certified Coach (BCC) by the Center for Credentialing and Education, Inc.
Certified Brain-Based Coach by NeuroLeadership Group
2014 Award for Teaching Excellence at NYU
Inducted into New York City’s YWCA Academy of Women Achievers
BA in Education, Brooklyn College
Post Graduate Work in Executive Coaching– NYU Certificate in Executive and Organizational Coaching